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Regarding the delay in installation of add-on options

Due to the spread of the new coronavirus infection and the worldwide supply shortage of electronic parts, delivery from each manufacturer of kitchen water heaters is currently delayed significantly.

Even if you request the option of installing a kitchen water heater at the time of application, it is difficult to install it by the time you move in, and we deeply apologize for causing a great deal of inconvenience to the residents.

We will keep in close contact with the suppliers and contracts, and will endeavor to install it as soon as possible. We apologise for any inconveniences and thank you for your understanding.