Village House Tenant Forms & Tenant Inquiries
If you live in a Village House property, you can send any inquiry or request from this page. Move-out and lease termination notices, additional parking contracts, repairs and maintenance, fire insurance, rent certificates and changes to your registered details are all handled online. Choose what you need below.
Selecting a link takes you to the login screen. Log in with your contract details and the form you chose opens automatically.
Repairs, maintenance and additional equipment
- Repair & Maintenance Request Form Repair request due to equipment failure or malfunction
- Additional Equipment Request Form Request for additional equipment that can be installed in the room
Move-out and lease termination
- Move-Out & Lease Termination Form Lease contract termination
Parking: additional spaces, changes and certificates
- Adding a Parking Space Form An additional parking space, including for a second vehicle
- Parking Space Change Form Parking space change
- Parking Cancellation Form Cancel the parking contract only, keeping your housing lease
- Registered Vehicle Change Form Change registered vehicle model
- Vehicle Inspection Certificate (Shakensho) Submission Form Submit your vehicle inspection certificate (shakensho)
- Parking Certificate (Shako Shomei) Form Issuance of a certificate of consent for use of parking space
Adding or removing a resident, and pet permission
- Add a Resident Application Form Application to add a co-tenant
- Tenant Move-Out Application Form Request for co-tenant move-out
- Pet Permission Application Form Permission to keep a pet
Rent certificates and copies of your lease
- Rent Certificate & Lease Copy Request Form Issuance of rent certificate / copy of lease agreement
Fire insurance enrolment and policy submission
- Fire Insurance Enrollment Form Request to enroll in our recommended fire insurance plan
- Fire Insurance Policy Submission Form Submission of insurance policy certificate other than Sumai Plus
Changing your registered details (name, address, bank, contacts)
- Name Change Form Name change due to marriage, legal name change, etc.
- Change of Employer Form Change of employer due to job change or new employment
- Phone Number / Email Address Change Form Update phone number / email address
- Change of Address Form Change of registered address for emergency contact / joint guarantor
- Rent Direct-Debit Account Change Form Receive link for rent payment account registration
- Emergency Contact Change Form Change the emergency contact
- Registration of Legal Representative Form Registration of a legal representative for a minor, etc.
- Renewed Residence Card Submission Form Submit your renewed residence card
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How it works
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Choose your request
Pick what you need from the list or category above.
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Log in
Log in with your contract details.
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Submit the form
Your chosen form opens automatically. Fill it in and send it.